As much as we’d be totally bummed to hear you’re not stoked with your goodies we totally understand that sometimes it just isn’t right. If that’s the case you’re welcome to send your order back within 30 days of purchasing.
Let us know if you’d like to exchange your order for something else or would like a full refund (via the same method that you paid).
Please note that all items must be in the same condition as you got them to be eligible for a refund. Only unused balls of yarn will be accepted.
You will be responsible for covering the cost of sending your order back to
The Joy Make Club
2 Nova Scotia Drive
Waipu
0510
New Zealand
*we recommend using a tracked service for any returns
**sale items cannot be returned for a refund
